Achieving optimal conversion rates is a top priority for businesses of all sizes. However, many organizations unknowingly fall victim to a common yet detrimental phenomenon known as conversion rate optimization cannibalization, or for short CRO cannibalization. Alterior Digital has made this guide so you as the business owner or decision maker understand its impact on your website's traffic. Let's get started.
CRO cannibalization occurs when multiple pages on a website compete for the same primary keyword (focus keyword) or conversion goals. This internal competition creates confusion for search engines and users, but more so search engines, as they are the ones crawling your website trying to identify which page should rank for a specific keyword. As a result, your website's visibility, user experience, and conversion potential can significantly decrease.
Several factors can contribute to the emergence of CRO cannibalization:
1. Lack of Keyword Strategy: Without a clear keyword strategy, a log or excel workbook where you track the keywords already used, whoever is writing the content for the website could potentially target the exact keyword(s) across multiple pages.
Relevant Post: How to build and SEO keyword strategy
2. Uncoordinated Content Creation: In larger organizations, different teams may create similar content without awareness of existing pages. This is more of a process and communication problem, however, it impacts your CRO.
3. Site Structure Issues: Poor information architecture can create redundant pages.
4. Historical Content Accumulation: Websites may accumulate similar content over time as topics are revisited without proper content auditing. Having a tracker will minimize this scenario.
5. Misunderstanding of SEO Practices: The misconception that more pages targeting a keyword will improve rankings can lead to cannibalization. You want to have one primary/focus keyword per page.
Before diving deeper into CRO cannibalization, it's crucial to understand the fundamentals of Conversion Rate Optimization:
We just went over how CRO can be impact for your conversion rate, now let's quickly review what is Conversion Rate Optimization (CRO). CRO is the systematic process of increasing the percentage of website visitors who take a desired action — be it making a purchase, signing up for a service, filling out a form, or any other conversion objectives you have for your business.
CRO is critical because it helps you make the most of your existing website traffic, improving the efficiency of your marketing efforts and maximizing your return on investment (ROI). Depending on the industry you are in, you might want to double down on a set of keywords that drive more ROI for your business. However, that is not the case for all businesses. If you want to know if your company follows a specific pattern, get your free SEO Audit, and we will get back to you.
1. User Experience (UX) Design: Ensuring your website is intuitive, easy to navigate, and visually appealing.
2. Persuasive Copywriting: Crafting compelling headlines, product descriptions, and calls-to-action (CTAs).
3. Data Analysis: Utilizing analytics tools to gain insights into user behavior and identify areas for improvement.
4. Mobile Optimization: Ensuring your website performs well on all devices, especially mobile.
5. Page Speed Optimization: Improving load times to reduce bounce rates and increase engagement. This is huge, to make sure you make it a priority. Here is another post that will guide you on how to make your page speed faster.
Relevant Post: How to Optimize Images for SEO
CRO cannibalization can have severe consequences on your digital marketing efforts. Let's explore these impacts in detail:
When multiple pages compete for the same keywords, it dilutes the authority and relevance of each page. Search engines may struggle to determine which page should rank for a given query, potentially leading to lower rankings for all competing pages. This fragmentation of authority can harm your website's overall domain authority, making it more challenging to rank for competitive keywords across your entire site.
A strong backlink profile is crucial for SEO success. CRO cannibalization can lead to an inconsistent and scattered backlink profile. Instead of consolidating backlinks to a single, authoritative page on a topic, links get divided among multiple pages targeting the same keywords. This dilution weakens the impact of your backlinks, hindering your SEO efforts and potentially reducing your site's overall authority in the eyes of search engines. Which of course, we do not want. Just remember how you worked to get those backlinks; it is quite a laborious process, so do not let it go to waste.
Let's remember that content is king and providing quality content is perceive as value creation for the readers in the "eyes" of search engines. So, when multiple pages target the same keywords, their content often becomes repetitive and redundant. Ask yourself, how many times can you read the same thing over again? We hope it starts painting a picture that has an impact on the quality and uniqueness of each page. Search engines prioritize high-quality, original content, and duplicative pages may be seen as low-value or thin content. This perception can lead to lower rankings and reduced organic traffic.
CRO cannibalization can significantly impact your conversion rates negatively by creating a confusing user experience. When visitors encounter multiple pages with similar content, they may struggle to determine which page contains the most relevant or comprehensive information for what they are looking for.
Take a step back and remember a time when you wanted to look for something, and you clicked on a search result that seemed to provide what you were seeking. Once you are there, you notice that the content provided is for another service that the company is offering...how can this be?
Well, if you target the same primary keyword and one page performs better than the other, guess what? In the search results, the one that has more authority will pull up. This is exactly what you do not want happening, as your consumer will most likely click away and go to a different result, decreasing your conversion rate.
Search engines like Google strive to provide the best user experience by displaying the most relevant and valuable content for each query. When multiple pages on your site target the same keywords, it becomes challenging for search engines to determine which page to prioritize in search results.
This is exactly what we've described above, and even though you want the other page to show on the search results, it will not be the case, and it will result in inconsistent rankings, with different pages appearing for the same query at other times, leading to unstable search visibility and potential loss of traffic.
Search engines allocate a certain amount of time and resources (crawl budget) to crawl and index your website. When you have multiple pages with similar content, you're essentially wasting this crawl budget on redundant information. This inefficiency can prevent search engines from discovering and indexing your truly unique and valuable content, potentially harming your overall SEO performance.
CRO cannibalization can also impact your broader marketing initiatives. If you're running paid advertising campaigns or social media promotions, having multiple pages targeting the same keywords can lead to competing ad copy and landing pages.
This competition can increase your advertising costs and reduce the effectiveness of your campaigns. Small businesses do not have infinite money compared to larger organizations, so make sure you have some sort of tracker so you do not run to these types of scenarios.
Identifying CRO cannibalization is the first step towards resolving the issue. Here are detailed methods to detect cannibalization on your website:
Perform a comprehensive review of your website's content, focusing on:
Look for patterns of similarity and overlap between pages. Tools like Screaming Frog can help automate this process for larger websites. There are other tools, such as SEMRUSH and AHREFS. We believe that in terms of site audits which falls under the the Technical SEO arena, AHREFS pulls ahead.
Google Search Console provides valuable insights into how your pages perform in search results:
Leverage specialized SEO tools to identify potential cannibalization:
Perform site: searches in Google using your target keywords:
Analyze your internal linking structure to identify potential issues:
Great, you follow the steps above and now it is time to make the necessary adjustments to get it fixed! Here are strategies to resolve the issue:
After implementing these strategies, it's crucial to measure their impact. Key performance indicators (KPIs) to track include:
1. Organic Traffic: Monitor changes in organic traffic to the consolidated or optimized pages.
2. Keyword Rankings: Track improvements in rankings for target keywords.
3. Conversion Rates: Measure changes in conversion rates for the affected pages.
4. Bounce Rate: Look for decreases in bounce rate as user experience improves.
5. Page Authority: Monitor increases in page authority for your primary pages.
6. Crawl Stats: Check Google Search Console for improvements in crawl efficiency.
Keep in mind that addressing CRO cannibalization is not a one-time task but an ongoing process of optimization and refinement. By implementing the strategies outlined in this guide, you can overcome the negative impacts of cannibalization and achieve greater conversion rates.
Remember, the key to success lies in consistently monitoring your website for cannibalization issues, taking prompt action to resolve them, and continuously optimizing your content strategy. With a focused approach to CRO and a keen eye on preventing cannibalization, you'll be well-positioned to drive significant improvements in your website's performance, user experience, and ultimately, your bottom line.
If you are not sure if your website has this problem, we suggest you get your free SEO Audit and we will take a look to make sure everything is optimal. Alterior Digital prides itself in being thorough to optimize our clients' results.
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